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  • Writer's pictureRuchi Sarna

A Surgeon's Impact: Transformation Lessons Learned and Applied in Coaching

I recently had the privilege of meeting a skilled surgeon who operated on my mother to treat her sinus condition. The experience left a lasting impression on me, not only for the successful outcome but also for the surgeon's unique approach to patient care. As I reflected on our conversation, I couldn't help but draw parallels between the surgeon's methods and the coaching process used by managers.


I've been a manager for over 10 years, and I've always believed that coaching is one of the most effective ways to help employees grow and develop. But until I met this surgeon, I hadn't fully appreciated the power of a truly personalized coaching experience.


Embracing Two-Way Accountability

One thing that stood out during my discussion with the surgeon was his emphasis on the accountability shared between him and his patients. He explained that while his expertise was crucial, the patient's commitment to post-surgery care and medication played a vital role in ensuring a successful recovery.


This resonated with me, as it reminded me of the importance of accountability in the workplace. Like surgery, the coaching process requires a mutual commitment between managers and employees. By fostering a culture of shared responsibility, both parties become active participants in the growth and development journey, leading to more tremendous success and fulfilment.


I've seen firsthand how this can work in the workplace. When employees feel like they have a stake in their development, they're more likely to be engaged and motivated. They're also more likely to take ownership of their goals and take action to achieve them.


Visualizing the Journey of Transformation

The surgeon also amazed me by showing videos of his patients' progress from before to after the surgery. Witnessing the transformative impact firsthand helped me understand the profound changes that took place. This visual representation was a powerful tool in bridging the gap between the abstract concept of improvement and its tangible results.


Managers, too, can benefit from this approach in coaching. By sharing success stories and tangible examples of individuals who have excelled after receiving guidance and support, managers can ignite a sense of possibility and motivation within their teams. When employees can see and believe in the transformative power of coaching, they become inspired to reach new heights.


I've used this approach myself with great success. I've found that when I share stories of other employees who have achieved their goals, it gives my team members a sense of hope and motivation. They see that it's possible to achieve their own goals, and they're more likely to put in the hard work necessary to succeed.


Leveraging Evidence-Based Practices

What truly impressed me about the surgeon was his dedication to research and his commitment to sharing relevant studies on the subject. He wanted his patients to understand the scientific basis behind his treatment methods, building trust and confidence.


Leveraging Evidence-Based Practices What truly impressed me about the surgeon was his dedication to research and his commitment to sharing relevant studies on the subject. He wanted his patients to understand the scientific basis behind his treatment methods, building trust and confidence.


I've found that this approach is especially effective when coaching employees on new skills or technologies. By providing them with access to the latest research, I can help them understand the underlying principles and how to apply them in the real world. This gives them the confidence they need to succeed in their new roles.


My encounter with the surgeon not only left me grateful for his exceptional care but also provided valuable insights into the coaching process managers employ. By embracing two-way accountability, visualizing success, and relying on evidence-based practices, managers can create a personalized and impactful coaching experience for their team members.


Just as the surgeon's approach inspired trust and confidence, a thoughtful and human-centred coaching process can foster an environment where individuals thrive and achieve their full potential. Let us embrace these lessons and create workplaces where growth, development, and personal transformation flourish. Together, we can reach new heights of success.


Personal Reflection

I'm so grateful for the opportunity to have met this surgeon and to have learned from his approach to patient care. His insights have helped me to become a better manager, and I'm confident that they will continue to benefit me in the years to come.


I hope that this blog post has inspired you to think about the coaching process in a new way. By embracing the principles of two-way accountability, visualizing success, and leveraging evidence-based practices, you can create a personalized and impactful coaching experience for your team members.


Together, we can create workplaces where growth, development, and personal transformation flourish.

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